Insights and Customer Stories
Serving Low Income Communities – Transforming Public Sector
When a multi-county Community Action agency began consolidating its systems onto Salesforce Government Cloud, it recognized that communication could no longer remain fragmented. Disconnected tools and manual outreach processes were slowing progress. The goal was to build a scalable engagement engine that would directly support families in need.
From Pardot to Powerful: Transforming Executive Education with Marketing Cloud Engagement
JourneyBlazers partnered with a university business school to migrate from Pardot to Salesforce Marketing Cloud Engagement, redesigning data architecture, automating admissions and event journeys, and enabling real-time personalized student engagement on a scalable, future-ready platform.
Delivering a Unified Rider View with Salesforce Data 360 / Data Cloud
For a major Transit Authority, JourneyBlazers unified 8 siloed data sources into a real-time Rider 360 using Salesforce Data Cloud, reducing duplicate profiles by 19% and enabling personalized engagement through Salesforce Marketing Cloud.
Modernizing County Health and Human Services (HHS) Using Salesforce
When a multi-county Community Action agency began consolidating its systems onto Salesforce Government Cloud, it recognized that communication could no longer remain fragmented. Disconnected tools and manual outreach processes were slowing progress. The goal was to build a scalable engagement engine that would directly support families in need.
Becoming a Student Experience Driven Campus Through the Trifecta of Clouds
The key to thriving in this evolving higher education landscape lies in creating a truly student-centric experience—one that is seamless, personalized, and engaging. Enter Salesforce’s powerful trifecta: Education Cloud, Marketing Cloud, and Data Cloud.
Off The Charts Engagement with WhatsApp and Salesforce
With 98% open rates and 90 sec average response time – WhatsApp was the right solution for our Client to drive engagement in India and other locations. In our very controlled MVP we were able to achieve a 72% open rate in the very first week.
Credit Where Due
“As much as JourneyBlazers helped us stand up the product, they actually helped us figure out how to be better marketers, and how to view this technology in a whole new way that we hadn’t considered.”
Transportation Authority Streamlines Partner Onboarding
JourneyBlazers successfully helped one of the largest transport authorities automate their partner program, moving from cumbersome manual processes to a streamlined, customer-centric CRM approach.
Faster Loan Progression with Salesforce!
JourneyBlazers partnered with a loan processing company to accelerate their franchise loan process. This was aimed at enhancing the customer journey for franchise applicants and result in faster sales and openings.
JourneyBlazers is now a Salesforce Data Cloud Approved Partner!!
We at JourneyBlazers are extremely proud to announce that we are now a Salesforce Data Cloud Approved Partner! Learn about our Quickstart.
Quality Accounts for Trading Company
JourneyBlazers helped a trading company boost quality of their accounts with Salesforce Marketing Cloud Personalization.
More applications > more accounts > more funded accounts > more trading accounts.
Five Key Considerations For Implementing Salesforce Marketing Cloud In Regulated Industries
At JourneyBlazers, we do a lot of challenging Salesforce Marketing Cloud implementations within highly regulated industries such as Banking, Insurance, Healthcare and LifeSciences amongst others.