When a multi-county Community Action agency began consolidating its systems onto Salesforce Government Cloud, it recognized that communication could no longer remain fragmented. Disconnected tools and manual outreach processes were slowing progress. The goal was to build a scalable engagement engine that would directly support families in need.
Serving Low Income Communities – Transforming Public Sector Read More »
JourneyBlazers partnered with a university business school to migrate from Pardot to Salesforce Marketing Cloud Engagement, redesigning data architecture, automating admissions and event journeys, and enabling real-time personalized student engagement on a scalable, future-ready platform.
For a major Transit Authority, JourneyBlazers unified 8 siloed data sources into a real-time Rider 360 using Salesforce Data Cloud, reducing duplicate profiles by 19% and enabling personalized engagement through Salesforce Marketing Cloud.
Delivering a Unified Rider View with Salesforce Data 360 / Data Cloud Read More »
When a multi-county Community Action agency began consolidating its systems onto Salesforce Government Cloud, it recognized that communication could no longer remain fragmented. Disconnected tools and manual outreach processes were slowing progress. The goal was to build a scalable engagement engine that would directly support families in need.
Modernizing County Health and Human Services (HHS) Using Salesforce Read More »
The key to thriving in this evolving higher education landscape lies in creating a truly student-centric experience—one that is seamless, personalized, and engaging. Enter Salesforce’s powerful trifecta: Education Cloud, Marketing Cloud, and Data Cloud.
Becoming a Student Experience Driven Campus Through the Trifecta of Clouds Read More »
With 98% open rates and 90 sec average response time – WhatsApp was the right solution for our Client to drive engagement in India and other locations. In our very controlled MVP we were able to achieve a 72% open rate in the very first week.
Off The Charts Engagement with WhatsApp and Salesforce Read More »
JourneyBlazers successfully helped one of the largest transport authorities automate their partner program, moving from cumbersome manual processes to a streamlined, customer-centric CRM approach.
Transportation Authority Streamlines Partner Onboarding Read More »
